Parents
- Ask your child’s school to close your parent login, or
- Email ceoevolvixsolutions@gmail.com with the school name and your child’s login ID. We confirm the request with the school and close the login.
Staff
- Ask your school’s administrator to remove your user account, or
- Email ceoevolvixsolutions@gmail.com from the email address of your account, with your school name.
Schools
The school owner or administrator can email us to close the school’s workspace and delete all of its data. We can provide an export first.
What is deleted and what is kept
- Deleted: the login account (name, email or login ID, phone number, password) and its access to the Service.
- Kept by the school: student academic, attendance and fee records belong to the school and stay with the school while it uses the Service, because schools need them for their history and legal duties. A full deletion of these records happens when the school asks for it or closes its workspace.
- Backups: deleted data is removed from backups as they expire, within 90 days.
Timing
We complete deletion requests within 30 days and confirm by email.
Send your request to ceoevolvixsolutions@gmail.com — please write the school name in the email.
Evolvix Solutions (SMC-Private) Limited
Plot No 2, 1st Floor, Block 50, I&T Centre, Sector G-8/1, Islamabad, Pakistan